Home > Service Support > FAQ >

FAQ
  • 01
    Woodworking engraving machine carved in the error is caused by what?

    1, loose control card or malfunction 2, drive failure 3, step motor fault 4, electrostatic interference Line 5, motor fault 6, cable fault 7, the wrong path 8, fracture or loose coupling 9, processing speed is too fast; (system parameter curve acceler...

  • 02
    RAPIDTECH CNC Warranty

    1, our warranty is 14months. During this period, any parts broken, except human damage, we will send you new one. Wearing parts are not included. 2, Only new machines sold to the original owner are covered by this warranty. 3, Offer training at our fa...

  • 03
    What software rapid cnc router use?

    If you want to use a machine,you should know how it works.And also should know what needed to operate cnc machine.Except machine,computer and other machine parts,maybe you will ask what softwares cnc machine using ? Following are the softwares cnc rou...

  • 04
    How should i pay for orders? What is the processing of the purchase?

    We accept TT by bank. You can do 30% prepayment at first, then we will start to produce the machine, when the machine is ready, we will take picture to you, and then you can do the balance. After we got your money, we will send you the machine....

  • 05
    How about your service after sales?

    We do the service from you got the machine, including how to install the machine, how to operate the machine, how to let the machine work and so on. Usually we will supply the service by email or skype or whatsapp. If necessary, we can send our techni...

Go to Page