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Service Support
  • 01
    How long is the lead time?

    For standard machine, it would be 15 working days. For non-standard machines and customized machines, it would be 20 to 30 working days....

  • 02
    What is the delivery time and cost?

    Please tell me your nearby sea port name, i will checking shipping cost from our forwarder. By the way, the delivery time varies from different country and distance, normally it is about 20 days to 45 days....

  • 03
    This is the first time i use this kind of machine, is it easy to operate?

    There are English manual or guide video that show how to use machine. If you have more doubts, please contact us by email or skype or whatsapp....

  • 04
    Do you also sell accessories?

    Yes, we offer customer accessories of cnc router, laser, plasma parts for backup. Or you may only purchase accessories, we also offer, such as MPG hand-wheel for Mach3, UcanCam Software, cnc router bits, ArtCAM, vacuum pump, spindle etc....

  • 05
    Are laser dangerous?

    They can be when not used properly. Laser products are not toys, they should not be used by children, and they should never be pointed at people or animals. They should not be pointed at reflective surfaces because a reflected beam acts like a direct ...

  • 06
    Basic maintenance for CNC router

    1.Clean up From the experiences of after-sale service, we found that most usershad not cleaned up their machinesafter usingthem.It is especiallyimportant to clean up the machinein winter. Also regularly oil-filling and lubrication are same important f...

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